Currently naviHealth, Inc handles Utilization and Case/Care Management for post-acute services—including Skilled Nursing Facility (SNF), Inpatient Rehabilitation Facility (IRF), and Home Health—for MVP Medicare Advantage, DualAccess, and DualAccess Complete Members.
However, MVP and naviHealth, Inc will end their contract as of Dec 31st 2025.
Starting on Jan 1,2025 MVP will process these requests in house.
More information to come in Nov 2025.
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