Cigna- new way to request a priorauthorization

Are you a provider that accepts Cigna insurance plans in your practice? Then this blog post is for you!


What is “patient search”?

An online way for the cigna providers to check the patient eligibility, deductible, and out of pocket costs; among other things.


New feature added- precertification check and submission.

  • This option is became available since Dec of 2025
  • The option is available for ONLY providers that have the “patient check” option also

Where can you find this?

Online portal at CignaforHCP.com


What is new?

  • Prior auth draft/ save option
  • Adding requested documents
  • Check prior authorization requirenment in real-time
  • Download the summary of the responses- to your prior auth check
  • Submit the appeal to any denied request

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