Cigna- EDI clearing house requirenment

For any eligibility request  done through the EDI clearing house and sent to CignaHealthcare® providers need the following information:

PROVIDER NPI


When is the change became effective?

  • 3/26/26

What does your office  need to do?

  • Contact your EDI directly to ensure that 270 request- eligibility, coverage,benefits- has the NPI is required in NM109 with an “XX” qualifier in NM108.
  • TIN numbers are allowed only for atypical providers
  • For any transaction with submitted without the proper info will be returned with 999 and a rejection on it.

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