It is a part of obtaining prior-authorization process that is most often forgotten-double checking the obtained authorization information.
Although, for the most part the authorization process goes without a cynch. It doesn’t mean that your office staff should not check the received authorization, for any errors.
In general the things that your Front Staff should be doible checking are:
- Patient Name
- Patient DOB
- Patient Diagnosis
- Approved date range and quantity
- Correct insurance submission* With the increasing number of patients acquiring more than one insurance plan, it is extremely important to obtain the authorization from the correct plan-the first time!
Checking all the above things will assure proper and prompt payment, less hassle and no hindering your practice A/R.
KR2 Medical Billing 