Posted in #reimbursement, BCBS Empire NY, NY Providers, Payer Updates, Prior Authorization Insurance Carrier Updates

Anthem BC/BS NY:MLTC Program updates 2025

Are you a provider that provides services for MLTC members that have the MLTC Plan type through Anthem BCBS- then this blog post is for you!

The following changes take affect for any DOS after 3/1/25:

-MLTC member ID numbers

-Electronic funds transfer (EFT): EnrollSafe replaced Payspan as the EFT website.

-Availity Essentials replaced Payspan for provider remittances (ERA).

Authorizations for personal care services, social daycare, and meals will be issued in weekly units and will no longer contain a fixed daily schedule, allowing for greater flexibility in service provision and billing.


Claims-related updates:

-Access claim status information in Availity Essentials.

Paper claims submission address


-Aligned claim timely filing guidelines.

-Value code and rate code are required for nursing home claims.

-Bill types and revenue codes were aligned for specific service.

-Check run days were changed to Wednesdays and Saturday


What is not affected:

-Authorization information is available on the legacy MLTC Provider Portal.

-Electronic claim submission — Payer ID 45302 for MLTC claims

-EDI claims submissions using Availity Essentials

-Claim dispute process

-Clinical appeal process

-The Care Management, Provider Services, and Provider Relations teams


For more information regarding these changes please visit: Anthem Provider Manual- MLTC

https://providers.anthem.com/new-york-provider/resources/manuals-policies-guidelines


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Posted in #unitedhealthcare, NY Providers, Payer Updates, Updates

UHC: Empire Plan- new cards

As per UHC – members that have Empire NYSHIP plan and/or Student Employee Health Plan will have their cards updated for 2025.

Below please find the new design of the cards.

Source via UHC website
Source: via UHC website
Source via UHC website

So what do you think? Are they better than the old blue cards?


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Posted in #reimbursement, #unitedhealthcare, NY Providers, Updates

UHC: Empire Plan updates

If you are a provider that accepts UHC Empire Plan in NY or a patient that has Empire plan then there are several important things that you should take notice of.

  1. Out of network allowed amounts: according to UHC- the reimbursement for OON providers is based on Medicare rates.
  2. Out of network acupuncture services: no matter how many providers that the member visits the maximum # of allowed visits is 20 per calendar year
  3. In network massage therapy services: only 20 visits are covered, per calendar year.
  4. Empire Plan mental health program that is administered by the Carelon Behavioral Health partnered with Hazelden Betty Ford Foundation to provide substance abuse services to the Empire plan members at no cost. Outpatient services are available in California, Florida, Illinois, Minnesota, New York, Oregon and Washington. Prior authorization is required.

If you find this type of information useful? Follow my blog for more up to date medical billing, coding, reimbursement and healthcare trends.