Posted in #reimbursement, #unitedhealthcare, Payer Updates, Payers and CPT reinbursement, Prior Authorization Insurance Carrier Updates, Training

UHC Community Health Texas- new billing workflow

Are you a provider offering services to UHC Community Health dual eligible special need members? Then this blog post is for you!


As per recently passed bill: Texas House Bill 1open_in_new (Art. II, HHSC, Rider 32); there are new medical billing workflow that is in affect for any DOS 9/1/2025 and thereafter.

The following services will no longer be covered by Texas Health and Human Services Commission (HHSC).

Instead the providers would need to bill for any Medicare wrap around service to UnitedHealthcare Community Plan of Texas directly.

For any wrap around covered medications, including OTC- OptumRx will manage those.


Medicaid-covered services will switch from FFS to managed care billing based on the HHSC rate

Services provided through FFS for Medicaid-only beneficiaries, like pediatric nursing facility services, will not be affected


Some services and service would need a prior authorization.

For this the provider would need to go to UHCprovider.com and select Sign In at the top-right corner

  • Sign in to the portal using your One Healthcare ID and password
  • In the menu, select Prior Authorizations
  • In the Prior Authorization and Notification tool, scroll down to “Create a new notification or prior authorization request” and click Create New Submissions
  • Enter the required information and submit

If you need to find the list of the procedures and codes that require an auth please click here:

Listopen_in_new window- PDF

View all of the Rider 32 0rocedure codes and descriptions here: listingopen_in_new window


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Posted in #unitedhealthcare, Payer Updates, Prior Authorization Insurance Carrier Updates, Training

UHC Colorado: Rocky Mountain Health Plan-BH prior auth updates

If you are a provider that accepts the following Rocky Mountain Health Plan types, then this blog post is for you:

  1. D-SNP: dual eligible special needs plan
  2. Child Health Plus
  3. Medicare Advantage
  4. Individual and Family plans
  5. Medicaid: RAE/PRIME

The following update will take affect for any DOS 7/1/25 and thereafter:

1.HCPCs – H2033, T2022- Multisystemic Therapy (MST), Enhanced MST: Requires pre-service notification, authorization necessary for services provided more than 90 days

2.H0036, T2022-Functional Family Therapy (FFT), Enhanced FFT: Requires pre-service notification, authorization necessary for services provided more than 90 days

3. G0137, H0015, Rev code 906- Substance use disorder intensive outpatient programming (SUD IOP): Requires pre-service notification, authorization necessary for services greater than 15 sessions

4. HCPCs code S9480, Rev code 905-Behavioral health intensive outpatient programming (BH IOP): Requires pre-service notification, authorization necessary for services greater than 15 sessions

5. Rev. code 0911-Psychiatric Residential Treatment Facility (PRTF): Requires prior authorization

6.H0019-Psychiatric Residential Treatment Facility (PRTF): Requires prior authorization

8. CPT codes: 6132, 96133, 96136, 96137, 96138, 96139, 96146, 96130, 96131-Neuropsychological and psychological testing (and related codes): Requires prior authorization

7. H0017- All services associated with H0017, including Acute Treatment Unit (ATU): Requires prior authorization

9. CPT codes- 96116, 96121- Neurobehavioral status exam: Requires prior authorization

To access the full list of codes, please click here: https://www.uhcprovider.com/en/prior-auth-advance-notification/adv-notification-plan-reqs.html and find the BH section


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Posted in #reimbursement, #unitedhealthcare, Prior Authorization Insurance Carrier Updates, Training

Musculoskeletal surgical services prior auth change for FL UHC plans

This authorization process change affects FL ASO and fully insured plan types.


Please note that after any DOS 5/1/2025, Turning Point Healthcare Solutions LLC will take over the authorization process for musculoskeletal surgical procedures.

Starting April 21st 2025 the providers should start to contact the TurningPoint to request an authorization.

Please contact Turning Point Healthcare via phone/fax: 904-895-4007/904-544-8025 or sign up on their portal: https://www.myturningpoint-healthcare.com/


This change does not apply to the following plan types:

Commercial plans of members who reside in the U.S. Virgin Islands
Optum Care®
Surest®
UMR™
UnitedHealthcare Individual Exchange plans (also referred to as UnitedHealthcare Individual & Family ACA Marketplace plans)
WellMed®


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