Posted in #unitedhealthcare, Training, Updates

UHC: Maryland Medicaid Members – Doula services are now COVERED!

As per UHC- UHC Community Plan Maryland (Medicaid) Members will now have doula services covered through the plan.


What services can a doula offer?

  • Doulas offer continuous physical, emotional and informational support to the birthing parent throughout the perinatal period
  • Doulas offer person-centered care that supports the racial, ethnic and cultural diversity of members while adhering to evidence-based best practices
  • Doulas are non-clinical providers and cannot replace a trained, licensed medical professional or carry out clinical tasks

Doula Benefits:

  • 8 prenatal or postpartum services up to 60 minutes each
  • Attendance during labor and delivery

I am a Doula, what do I need to do in order to get reimbursed by the UHC?

  • Doulas must enroll with Maryland Medicaid before obtaining an agreement with UnitedHealthcare Community Plan
  • Doulas will be asked to attest to training and certification by an organization approved by the Maryland Department of Health

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Posted in #unitedhealthcare, Training, Updates

UHC Community Health Plan: Maryland Medicaid PT/ST/OT prior auth req

This blog refers to physical therapy, occupational therapy, and speech therapy that is done by Maryland Providers for Maryland Medicaid members that are 21 years and older.


As of May 1, 2022, all Maryland Medicaid (UHC community health plan) members will require a prior authorization in order to receive physical therapy, occupational therapy and/or speech therapy.


Important things to remember:

These requirements will apply whether a member is new to therapy or will continue receiving therapy

Prior authorization isn’t required for emergency or urgent services!

UHC community health plan (Maryland) will deny claims if prior authorization is not on file before the date of service, and you won’t be able to balance bill the member!


Medical necessity review
When the provider submits a prior authorization request starting May 1, 2022, UHC Community health plan (Maryland) will review your request for medical necessity. We will provide an authorization, if appropriate and send that determination to you and the member.

To help ensure members that are currently under your care do not experience disruption of services, providers may initiate a continuity of care request. UHC Community Health plan of Maryland will allow an approval for the current episode of care or 90 days, whichever is less, to continue upon receipt of the request and completed plan of care.


For the full list of therapy codes, reference the list of current prior authorization plan requirements for Maryland Medicaid.


Providers can submit requests for these services with dates of service on or after May 1, 2022, online using the Prior Authorization and Notification tool. Providers must submit a completed plan of care to prevent any disruption in services.


If you have any questions: please call 877-842-3210.


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